Mercedes-Benz of Kansas City bags a 2021 Top-Rated Dealer Award from CarGurus for its 'high standards'

CarGurus gives the Top Rated Dealer award to dealerships that meet its high standards for excellence in customer service.
CarGurus gives the Top Rated Dealer award to dealerships that meet its high standards for excellence in customer service. | Courtesy of Mercedes-Benz

Mercedes-Benz of Kansas City has won the 2021 Top-Rated Dealer Award from CarGurus.

The Massachusetts-based car research and digital shopping site recognizes dealerships that have earned the highest average review ratings from buyers who have left their reviews on the CarGurus platform.

"We are thrilled to recognize Mercedes-Benz of Kansas City as a 2021 Top-Rated Dealer,” Sam Zales, president and COO at CarGurus, told Cision PRWeb. "CarGurus is known as the leader for trust and transparency in car shopping, and we are proud to honor all of the dealerships that reflect the same values. The Top-Rated Dealer program gives dealerships like Mercedes-Benz of Kansas City the opportunity to showcase their customer service excellence, and we applaud their high standards."

This year marks the third consecutive year the Mercedes-Benz dealership, located on Madison Avenue in Kansas City, has received this honor from CarGurus.

The dealership has a history of garnering accolades, bagging the “Best of the Best” Silver Laurel Awards from Mercedes-Benz, three consecutive Mercedes-Benz Financial Services Partner of the Year Awards and Distinguished Honors from the Better Business Bureau, according to Cision PRWeb.

Earlier this year, the Mercedes-Benz of Kansas City also earned a 2021 Consumer Satisfaction Award from DealerRater, according to Mega Dealer News. The DealerRater’s Consumer Satisfaction Award distinguishes the top 10% of auto dealerships throughout the U.S. and Canada, rated online by customers based on the dealerships' efficiency in delivering remarkable service.