J.D. Power acquired Tail Light's F&I menu and reporting services. Dealerships use these services to streamline vehicle financing and service contracts.
The purchase will also allow for the streamlining of contract configuration and reporting.
“The pace of digital transformation in auto dealerships has been staggering, and the F&I department has been leading that charge with growing demand for digital menu solutions that clearly and consistently display financing details and special offers to consumers whether they are in the showroom or buying online,” Phil Battista, president of dealership technologies at J.D. Power, said on June 2. “Similarly, demand has grown for analytics and reporting solutions that allow dealers to optimize their F&I offerings. By augmenting our rapidly growing suite of dealer-focused F&I solutions with Tail Light’s F&I technology and resources, we are solidifying our role as an end-to-end data analytics and software solutions provider to all facets of the automobile industry.”
In 2021 J.D. Power bought Superior Integrated Solutions, Inc./Darwin Automotive as part of its ongoing efforts toward improving the J.D. Power F&I software analytics offerings. Tail Light F&I technology will be pulled into the J.D. Power Dealership Technologies division. The new software includes showroom and digital purchases with highly personalized, customer-centered tools to pick from vehicle financing and protection options in addition to analytics to demonstrate industry benchmarks.
Alerts Sign-up