NADA Chairman Walser emphasizes diversity, franchises in 2021 keynote

NADA Chairman Paul Walser delivers his keynote speech at the virtual NADA Show 2021.
NADA Chairman Paul Walser delivers his keynote speech at the virtual NADA Show 2021. | nada.org

Incoming National Automobile Dealers Association (NADA) Chairman Paul Walser encouraged dealers to take on new challenges, look at things from a new perspective and operate with a renewed commitment to diversity during an unprecedented time for the industry during his keynote address at the virtual NADA Show 2021. 

Walser also explained that revitalized commitment to diversity will strengthen the franchise system.

“This year I want to challenge all of us to make this a priority,” Walser said. “Let’s find the path to attract a more diverse workforce. Then let’s implement training to help them succeed.”

The CEO of Walser Automotive Group further urged the dealers to become better while helping others to become better, too. 

“If we want to improve, if we, as an industry, are serious about becoming stronger and if we want to have a sustainable shield against the disruptions of the world, we need to start looking at things differently,” Walser said. “If we can improve what we do and how we work, if we create a culture where more of us can succeed, and if we all take accountability for our industry, then there will be no question about the franchise system – that it is, in fact, a system that people do want, and that they will always need.”

Walser’s full speech is available here.