Bergstrom Automotive is proud to announce that Bergstrom Chrysler Dodge Jeep Ram of Oshkosh and Bergstrom Chrysler Dodge Jeep Ram Fiat of Kaukauna have received the Customer First Award for Excellence.
Both dealerships have earned the highest level of customer experience recognition by FCA US LLC and are certified by J.D. Power for 2019.
Every year, the opportunity to receive this prestigious award is given to all 2,600 Chrysler, Jeep, Dodge, Ram and FIAT dealerships. To earn the honor, dealerships should be able to demonstrate a stellar performance in the five core pillars of the program, which are customer treatment, employee engagement, processes, training certification and facility.
With the increasing expectations in the customer’s buying and ownership experience, the program aims to improve customer satisfaction throughout FCA’s U.S. dealerships guided by the five core areas.
Bergstrom Chrysler Dodge Jeep Ram of Oshkosh team can be contacted at (866) 578-9329 for service and repairs, and at (800) 906-6062 for sales.
Bergstrom Chrysler Dodge Jeep Ram Fiat of Kaukauna contact numbers are (866) 578-9194 for service and repairs, and (866) 578-0192 for sales.
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