AutoNation Toyota Tempe receives J.D. Power Dealer of Excellence designation

The program recognizes vehicle retailers throughout the country that exceed customer expectations and deliver exceptional customer service.
The program recognizes vehicle retailers throughout the country that exceed customer expectations and deliver exceptional customer service. | Contributed photo

AutoNation Inc., an automotive retailer with over 300 locations, has added its AutoNation Toyota Tempe location to those certified in the J.D. Power Dealer of Excellence Program for 2018.

The program recognizes vehicle retailers throughout the country that exceed customer expectations and deliver exceptional customer service.

"This certification sets us apart, especially coming from such an authority as J.D. Power," Lance Iserman, executive vice president at AutoNation, said. "This award solidifies AutoNation's commitment to providing excellent and distinguished customer service."

To qualify for the program, the stores must rank among the top of their brand's most recent J.D. Power U.S. Sales Satisfaction Index Study. The SSI is an analysis of the new vehicle purchase process from a customer perspective.

The Dealer of Excellence Program helps buyers who are looking for a remarkable retailer where they can confidently purchase a vehicle. AutoNation Toyota Tempe has illustrated AutoNation's commitment to a peerless customer experience.