CARFAX alleges ARS, others illegally accessed data

CARFAX filed a lawsuit this month in U.S. District Court against Patrick K. Willis Company, Inc., doing business as American Recovery Service (ARS).

The complaint is CARFAX’s initial step toward stopping other companies from illegally accessing its data. ARS is one of several businesses that CARFAX has named as violating its terms and conditions of use associated with the myCARFAX service, which is specifically designed for personal use by individual vehicle owners.

CARFAX offers other tools to help businesses use their vehicle history using a legitimate business account.

"Our data is at the core of our business," Julie Ortmeier, CARFAX General Counsel, said in a press release. "When we discover someone is misusing our data, we will take action. For the last 35 years, we've worked to build strong relationships with our data providers and our customers, and we care about maintaining the integrity of the information our data providers and customers have come to expect and rely on."

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CARFAX Centreville, VA Centreville, VA 20120