Pine Belt Nissan, with location in Keyport and East Toms River, New Jersey, is a dealership that places customers first.
The dealership has a history dating back to the 1980s, when Louis Trebino took over at Ideal Nissan & Oldsmobile in Toms River. Though a lot of time has passed since then and the dealership has improved, expanded and increased its locations, one thing has not changed: customer service.
Pine Belt Nissan Sales Manager Nick Cataldo said this is the area which truly shines the brightest at the dealership.
"We are a mom and pop store in a business where it's mostly highway stores this day and age," Cataldo told Mega Dealer News.
With about 200 employees, the dealership has the employees needed to help customers in numerous areas.
Individuals looking for a car will be pleased with both the new and used options at Pine Belt Nissan, and all used cars are required to pass a 110 point inspection, giving the buyer peace of mind.
For car owners in the Pine Belt area, the dealership is a natural choice, thanks to its guaranteed best service price. In addition to excellent service deals, Pine Belt Nissan also offers Zurich F&I products.
"The key to customer retention has always been consistency," Cataldo said. "In my opinion, I feel that in this dealership the reason customers come back is because we don't get rid of our sales people."
Regardless of how many years have passed, customers can always feel free to reach out to the same sales person who sold them their car, which makes communication consistent.
"It does set us aside from other dealerships because you will get the same sales person to help you over and over again," Cataldo said.
Whether it's service or purchasing a new or used car, Pine Belt Nissan promises satisfaction.