How to stop Nissans from auto-replying to text messages

New and mildly pre-owned Nissans have a smartphone feature that allows drivers to safely and legally stay connected, but there’s been a problem, with the feature having the car auto-reply “I’m driving” to all texts sent to drivers’ phones while the car is in drive.

Drivers have been having a problem where they turned this feature off in vehicle settings, but the texting scenario continued the next day, a posting on West Herr Automotive Group's website said.

The posting offers the following steps to fix the issue:

- Turn the radio off, then press and hold preset 1 while turning the volume knob several turns counter-clockwise. This will bring up the service menu.

- Select the second option, Confirmation/Adjustment.

- Scroll to the bottom of the list and select Initialize Settings.

- Once it’s finished, power your radio back on, and try again to turn off sms auto reply in Bluetooth settings. It should hold this time and not turn back on every time you power cycle your vehicle.

The feature is intentionally hard to change, as its purpose is to keep the driver safe. Following the above steps will delete all radio preset settings and unpair the phone from the car’s Bluetooth connection, but it will solve the texting issue. Then the driver can repair the phone and redo the radio presets, the release said.

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Organizations in this story

West Herr Automotive Group 3552 Southwestern Boulevard Orchard Park, NY 14127